Refund & Return Policy

(Digital Coins & Virtual Goods)

1. Overview

Thank you for purchasing from us. This Refund & Return Policy explains our position regarding refunds, returns, and cancellations for digital coins, virtual currency, and in-game credits (“Digital Products”).

By placing an order on our website, you acknowledge that you have read, understood, and agreed to this policy in full.

2. Nature of Digital Products

The products sold on this website are intangible digital goods, including but not limited to:

• In-game coins or credits

• Virtual currency

• Digital top-ups

• Game-related digital items

Once delivered, these products cannot be returned, reversed, or recovered, as they are instantly consumable and tied to third-party platforms.

3. No Refund Policy (All Sales Final)

Due to the nature of digital products:

All sales are final.
We do not offer refunds, returns, or exchanges under any circumstances once:

• The payment has been successfully processed, and

• The digital coins or credits have been delivered or initiated for delivery

This applies regardless of whether the digital product has been used, redeemed, or partially used.

4. Incorrect Orders

Customers are responsible for ensuring that all order details are correct before completing payment, including but not limited to:

• Game selection

• Account ID / User ID / Username

• Platform or region

We are not responsible for errors made by the customer.
Orders placed with incorrect information are not eligible for refunds.

5. Delivery Issues

If you experience a delivery issue (such as delayed or missing coins), you must contact us within a reasonable time frame after purchase.

We may investigate and, where appropriate, re-deliver the digital product, but refunds will not be issued once delivery is confirmed or initiated.

6. Unauthorized or Accidental Purchases

We do not provide refunds for:

• Accidental purchases

• Unauthorized purchases made by family members or third parties

• Failure to understand the product description

Customers are advised to secure their payment methods and accounts before making a purchase.

7. Chargebacks & Payment Disputes

By completing a purchase, you agree not to file a chargeback or payment dispute for delivered digital products.

Any chargeback initiated for a delivered product may result in:

• Immediate account suspension

• Blacklisting from future purchases

• Submission of transaction evidence to the payment processor

We reserve the right to contest chargebacks with proof of delivery and acceptance of this policy.

8. Legal & Consumer Rights

This policy complies with applicable laws for digital goods.
Nothing in this policy affects your statutory rights where applicable by law.

However, where permitted, digital products that have been delivered or accessed are exempt from refund rights.

9. Policy Acceptance

By completing a purchase on our website, you confirm that:

• You understand the nature of digital goods

• You accept that no refunds will be provided

• You agree to this Refund & Return Policy